{"id":6348,"date":"2018-08-13T03:01:10","date_gmt":"2018-08-13T01:01:10","guid":{"rendered":"\/services\/help-with-customer-complaints\/"},"modified":"2019-03-01T09:56:05","modified_gmt":"2019-03-01T08:56:05","slug":"help-with-customer-complaints","status":"publish","type":"page","link":"https:\/\/www.elovis.com\/en\/services\/help-with-customer-complaints\/","title":{"rendered":"Help with customer complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6348\" class=\"elementor elementor-6348 elementor-469 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e45adcd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e45adcd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a65d0d\" data-id=\"3a65d0d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1600eb8 elementor-widget elementor-widget-text-editor\" data-id=\"1600eb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Length complaints, Complaint Service, Complaint Solving<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f8262c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0f8262c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6de9480\" data-id=\"6de9480\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-21aa1db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21aa1db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af6ee47\" data-id=\"af6ee47\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-291ae2b elementor-widget elementor-widget-text-editor\" data-id=\"291ae2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Is your customer&#8217;s claim for underdelivery justified? How to behave towards the client and what steps should one take to clear and counter allegations?<\/p>\n<p>Length complaints of customers are best met with transparency. Customers who have the impression that you are not covering up anything but openly looking for possible problems in order to put an end to them, remain satisfied customers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4abb6c15 elementor-widget elementor-widget-text-editor\" data-id=\"4abb6c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Remedying complaints for allegedly incorrectly supplied material lengths<\/p>\n<p>With its calibrated and portable length measurement systems, ELOVIS offers the possibility to check length measurement machines for the correct roll length or winding length. A check can be carried out in the material production plant or in the plant of the material user.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c122a66 elementor-widget elementor-widget-text-editor\" data-id=\"c122a66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Talk to us and we will work out a procedure adapted to your situation.<br \/>\nYour contact at ELOVIS is: <a href=\"mailto:martin.adler@elovis.de\">Mr. Martin Adler<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bd8c445\" data-id=\"bd8c445\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6775a2e elementor-widget elementor-widget-image\" data-id=\"6775a2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/www.elovis.com\/wp-content\/uploads\/2018\/02\/21_Kundenreklamation_1.svg\" class=\"attachment-full size-full wp-image-2421 lazyload\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5b9697 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5b9697\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-acc12f0\" data-id=\"acc12f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9b932e elementor-widget elementor-widget-button\" data-id=\"b9b932e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i class=\"fa fa-address-card\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Personal Consultancy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Is your customer&#8217;s claim for underdelivery justified? How should one behave towards the customer &#8230;<\/p>\n","protected":false},"author":1,"featured_media":2421,"parent":2512,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yst_prominent_words":[],"class_list":{"0":"post-6348","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"resize-featured-image"},"_links":{"self":[{"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/pages\/6348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/comments?post=6348"}],"version-history":[{"count":2,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/pages\/6348\/revisions"}],"predecessor-version":[{"id":10844,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/pages\/6348\/revisions\/10844"}],"up":[{"embeddable":true,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/pages\/2512"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/media\/2421"}],"wp:attachment":[{"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/media?parent=6348"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.elovis.com\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=6348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}